FAQs

1. What makes Zai' water guns the best in the world? Our water guns are designed with cutting-edge technology and top-quality materials to provide the best performance and durability. They feature automatic firing systems, high-capacity tanks, and impressive range to ensure endless fun and excitement.

2. How can I place an order on Zai? Placing an order is easy! Simply browse our collection of water guns, add your desired items to the cart, and proceed to checkout. Follow the prompts to complete your purchase securely.

3. What payment methods do you accept? We accept various payment methods including major credit cards, PayPal, and other secure online payment options.

4. How long will it take to receive my order? Delivery times vary based on your location. Typically, orders are processed within 7-14 business days and delivered within 5-9 business days. You'll receive a confirmation email with tracking information once your order has been shipped.

5. Do you offer international shipping? Yes, we offer international shipping to many countries. Shipping costs and times will vary depending on your location. Please check our shipping policy for more details.

6. What is your return policy? We want you to be completely satisfied with your purchase. If for any reason you are not happy with your water gun, you can return it within 30 days of delivery for a full refund or exchange. Please review our return policy for more information.

7. How can I contact customer service? Our customer service team is here to help! You can reach us via email at info@zaishops.com or through our contact form on the website. We strive to respond to all inquiries within 24 hours.

8. Are your water guns safe for children? Yes, our water guns are designed with safety in mind. They are made from non-toxic materials and feature child-friendly designs. However, we recommend adult supervision for children under the age of 3.

9. Can I track my order? Yes, once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your package on our website or through the carrier's website.

10. Do you offer any discounts or promotions? Yes, we frequently offer special discounts and promotions. Sign up for our newsletter to stay updated on the latest deals and exclusive offers.